I've had occasion this week where a couple of my geek items have decided to give up the ghost in on form or another.
The first is my work Mac. The Mac it self is fine, but for some reason the battery in it decided to throw itself into oblivion and not work anymore. It could be seen by the computer, but didn't have a charge in it and refused to take any more juice. I make an appt. at the Genius Bar at the Gateway Apple store (where they've remodeled) and head down yesterday afternoon.
Once my name is called, the run some tests and run to the back for a "service part" battery. Out of stock, so they pull a new one off the shelf, install it for me and give me the "receipt" for it, since it's warranty is good for a year. < 5 minutes and I'm out the door with a brand new battery. No muss, no fuss.
The second occurrence was with our Logitech Harmony remote. While not the uber-gucci model, it's still be a nifty thing to have to control our A/V stuff. The only problem with it is that it has been chewing through batteries like now tomorrow. The remote has a nice little message that display "Replace Batteries" when the 4 AAAs in it start to wear down. The problem has been that this message has come up more and more often. The last time it showed up 9 days after fresh batteries were replace.
I hop on line and Logitech customer service has a nifty web form to submit support issues. A few rounds of gathering information and I'm informed that a new remote is in the mail to me. Again, no muss, no fuss.
The interesting thing with the Logitech instance is that they've got no interest in getting the old remote back. These remotes connect to the Logitech site to do their configuration, so they can disable access for the old remote that way. But I am a touch disturbed that they want me to just dispose of it. Recycling issues aside, I would think they'd want it back to find out why it failed, or do recycling on their own. But...not my issues I guess. Anyone know where I can take random electronics for recycling?